FAQ's

Frequently Asked Questions About DentStock's Procurement Services

What is dental procurement?
Dental procurement refers to the strategic process of sourcing and purchasing dental supplies and equipment efficiently and cost-effectively. It involves evaluating suppliers, negotiating prices, and managing inventory to ensure that practices have the necessary supplies without overspending. Effective dental procurement is essential for maintaining operational efficiency and maximising profitability in your practice.
What types of products can Dentstock source for my practice?

At Dentstock, our primary expertise lies in clinical supplies. This includes a wide range of consumables, such as gloves, PPE, infection control products, orthodontics, endo files, general materials, and much more. Additionally, we can assist in sourcing equipment and services tailored to your practice, including payment solutions and compliance services.

How does Dentstock ensure competitive pricing?
We leverage our extensive supplier relationships and purchasing power to negotiate competitive prices on behalf of our clients. Our team conducts regular market analyses to ensure that you receive the best value for your investment, helping you save money while maintaining high-quality standards.
What types of products can Dentstock source for my practice?
Dentstock can source a wide range of dental supplies, including consumables,materials, equipment, instruments, office materials, and more. We work with a diverse network of suppliers to ensure that you have access to the best products that meet your specific requirements and preferences.
Is there a minimum order requirement?
Dentstock does not impose minimum order requirements. We understand that every practice has unique needs, and we aim to provide flexibility in your purchasing decisions. Whether you need a single item or a hefty order, we are here to support you.
How does the cost-saving analysis work?
Our cost-saving analysis is a process that evaluates your current procurement practices and spending. We identify areas where you can reduce costs without compromising quality. This analysis provides actionable insights that can lead to significant savings for your practice.
How do I get started with DentStock?
Getting started is easy! Simply contact us to schedule a consultation, and we will guide you through the onboarding process. Our team will work with you to understand your needs and develop a tailored procurement strategy that aligns with your practice’s goals.
What support does Dentstock provide after I become a client?
As a Dentstock client, you receive ongoing support from our team of procurement specialists. We offer training, resources, and regular check-ins to ensure that you are maximising the benefits of our services. Our goal is to be a long-term partner in your practice’s success.
Are you middlemen, and do you take commissions?
Dentstock operates as an outsourced procurement team, not as middlemen. We do not take commissions from suppliers. Our transparent fee structure ensures that our interests are fully aligned with yours, focusing solely on delivering value and cost savings to your practice.
What are the membership options?
We offer various membership plans tailored to the size and needs of your practice. Each plan is designed to provide maximum value, with options for additional services based on your specific requirements.
Is there a cost for the initial analysis?
No! We offer a free cost-saving analysis to help you identify potential savings before you commit to our services. This analysis provides a clear picture of your current spending and highlights areas for improvement.
What types of dental supplies can I order at Dentstock?

You can order all kinds of dental products and supplies, including advanced diagnostic equipment, surgical instruments, dental implants and consumables, PPE and manual orthodontic and endodontic tools and materials. We’re not a distributor. Instead, we use collective purchasing power, procurement expertise and spend data to secure stronger supplier terms and better pricing for the products and brands your team already prefer. Our GPO model is designed to streamline your purchasing, consolidate suppliers, improve cost control and help you manage your supplies budget more efficiently,  typically reducing spend by 15–25% from current levels.    

How is Dentstock different from a traditional dental buying group?

Dentstock is a procurement organisation where we follow an operation model quite different from a traditional buying group, as well as dental ordering companies or an online dental marketplace.

Instead of promoting specific brands or pushing volume, we focus on cost transparency, category expertise and helping practices manage their spend more effectively. Our customers benefit from cleaner pricing frameworks, improved terms and access to GPO-negotiated rates that individual practices cannot secure on their own.

Are there any UK dental suppliers or specified dental tools that are excluded from Dentstock’s dental supply store?

We don’t have any such “restrictions” in practice, though we have a selective approach while collaborating with our UK dental supplier network We try ensure the vast majoirty of your purchasing needs are covered.

What tools or platforms will our team use? Will we need training?

Dentstock also provides intuitive procurement software that centralises all suppliers you requrire into a single platform. A single-point of purchasing also helps to control costs and standardise purchasing across the practice. There is ample flexibility for dental practices to streamline their supply chain with personalised expert support. The software allows users all the following solutions:

  • Fast ordering
  • Budget tracking
  • Securing the competitive costs on Dental supplies
  • Tracking current spending.
  • Approvals and controls on purchasing if required    
  • Onboarding and training to get your administration team to improve existing workflows.    
  • Multi-location support and reporting
How soon can I expect savings on my current cost of dental supplies?

With Dentstock’s GPO structure clients save money on dental supplies right away. The savings come with the first order itself. You’ll also receive ongoing reports and tailored advice.

Can Dentstock manage multi-site practices and DSOs effectively?

Yes, indeed. Dentstock widely supports DSO organisations and group practices across the UK. We also provide full visibility for each site, enabling you to standardise purchasing, streamline dental supplies procurement, and manage dental practice supplies across all branches from one account.

What if my practice already price-checks and calls suppliers regularly?

Even if your team already compares dental equipment price lists or negotiates with multiple dental suppliers in the UK, Dentstock can still uncover additional savings. Our intelligent data and benchmarking tools go far beyond manual price-checking. Many practices discover hidden value when switching to Dentstock’s optimised dental management and dental supply ordering system. You are welcome to join us.

What if I’m very particular about the products we use?

That’s completely fine! Your product preferences are crucial to your clinical success, and we absolutely respect your choices. That’s why Dentstock doesn’t use a one-size-fits-all approach; we custom-tailor our strategy for every single practice. We fully respect your clinical freedom and we have experience working successfully with leading clinics who are particular about budget dental supplies in the UK.

Do you provide ongoing feedback and support?

Absolutely, yes! Our partnership doesn’t end after the initial setup. We consider continued support and regular feedback a key part of our service. It’s how we make sure your practice always stays on track with savings and efficiency goals for the long term, not just in the first few months.

Do we have to change all our suppliers to work with Dentstock?

Not at all. Our goal is to help you streamline your ordering and save money on dental supplies, not force you into big changes. We fit into your existing setup. We often help practices consolidate from having too many suppliers.

Will Dentstock lock us into long contracts?

No. You stay firmly in control. We focus on getting you the best deals and support for your dental practice supplies without needing a long-term contract.

How much time will it take my team to work with Dentstock?

We handle building your procurement strategy, configuration and software setup for you, and our onboarding typically takes around 1.5 hours to get you and your team started. Once set up, many practices find that they save time compared to their previous operations. Just book a call to learn more.

Can Dentstock help with one-off equipment purchases or refurbishment projects?

Yes! Whether you require a single surgery item or a complete practice build, we can negotiate equipment pricing to support your project. As one of the best dental procurement partners, we have built strong relationships with trusted manufacturers and distributors to ensure smooth and cost-effective procurement.

Do you only work with private practices or also mixed practices?

We work with both mixed and private practices. Dentstock supports independent practices and groups, including NHS contract holders, and we can tailor areas specifically for NHS practices to improve costs per treatment.

What if my practice is very small? Will I still benefit?

Yes, even smaller practices can access great savings through our GPO model. By leveraging wholesale dental supplies pricing, Dentstock helps ensure that practices of any size can benefit. If you have two or more surgeries, it’s worth booking a call to explore your options.

Do you supply the goods directly?

No, Dentstock is not a distributor. We do not sell or hold stock. Instead, we negotiate pricing and terms with suppliers, letting you order through our system with goods shipped directly to you.

Do you make commissions or receive kickbacks from suppliers?

No, our pricing policy prioritises securing good deals for you. Many dental buying groups have hidden fees or kickbacks, which can compromise their incentive to save you money. Our fees come directly from our customers, the practices. Ensuring we are aligned with our customers not suppliers.

What if I love my rep and don’t want to lose that relationship?

You don’t have to. Some practices tell us they love their rep, and that’s fine. Our job isn’t to replace that relationship, it’s to show you what that relationship might be costing you.

We’ve shown countless practices that even with a great rep, their pricing wasn’t as strong as they thought. When we run the numbers, the difference is often clear. If your rep is genuinely looking after you, that will show too, and you can keep everything exactly the same.

We simply give you visibility. You can keep the relationship if you wish. We make sure it isn’t costing you more than it should.

Do I have to use inventory management software to work with Dentstock?

No. Dentstock doesn’t require any inventory management system at all. Most practices we support don’t use one. You can keep your current workflow exactly as it is.

Our GPO model works by improving your pricing, consolidating suppliers and helping you manage your spend more effectively, not by changing how you handle stock. We do provide a playbook on how to order more effectively keeping things simple and reduced admin time.

We don’t push any digital inventory tools because they rarely add real value. You work the way that suits your practice, we focus on helping you buy smarter and reduce costs.

Will working with Dentstock give my team extra work to do?

Of course not. Rather, we reduce the administrative load of dental clinics and DSO organisations. We streamline dental procurement processes, saving time. We shoulder all responsibilities, including order management and UK dental supplier chasing on your behalf.

Can you give me visibility on spend across sites?

Yes, we can happily provide you with the necessary visibility for informed decision-making. Whether you are a single site or a multi-site practice, you receive simple reporting tools. Leveraging them can make you aware of your budget allocation, site spending and future savings, —all while upholding the highest clinical standards.

Do you cover every single part of the UK?

Yes. We cover the whole of the UK. Whether you are an independent dentist or a DSO organisation from Scotland, England or Wales, we are ready to provide you with procurement-style support. Only in Ireland and Northern Ireland do we support multi-site DSO organisations.

Do I have to change all my supplies to work with Dentstock?

No, we won’t ask you to change any of the supplies or products you already love. We often uncover even greater savings when practices are open to exploring alternatives. Our tried-and-tested approach helps identify which products practices wish to keep and where small changes can make a big difference. Booking a call is the best way to see how this works in practice.

I already have 8 (or more) suppliers. Can Dentstock still help?

Absolutely! This is where we add significant value. Many practices end up with multiple suppliers, leading to inconsistent service and increased administrative work. We help consolidate this process, providing visibility across all spending to ensure you’re not overpaying. You can keep the suppliers you need while enjoying fewer logins, fewer invoices, and better pricing.

We are happy with our existing suppliers.

That’s great! We don’t want to alter what’s working for you. We want to cut out superfluous costs and make sure you’re getting the most out of your current providers. As a GPO, we combine the spending of many practices, which gives us more power to get better prices and conditions than most practices can get by themselves. We’ve always been able to identify discounts, and help you reduce the costs in your practice.

Do I have to wait for other people to place their orders to get what I need?

No, you don’t have to wait for others to place their orders to get the supplies you need. Unlike some online buying groups that require collective ordering, Dentstock allows you to place orders independently.

This means you can access the products and supplies you need when you need them, without delays. Our model is designed to provide you with flexibility and efficiency, ensuring that your practice runs smoothly.

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